Easily build bespoke safety workflows to maximize human moderation efficiency.

Easily build bespoke safety workflows to maximize human moderation efficiency.

Easily build bespoke safety workflows to maximize human moderation efficiency.

Challenges shared by T&S Leaders

Challenges shared by T&S Leaders

Challenges shared by T&S Leaders

"We couldn't figure out Zendesk, so we decided to hire someone to help us. We built all these bespoke tools and have to wire them together somehow"

" Our platform is growing, engineering is strapped, and our data is everywhere. Our cost keeps ballooning and leadership refuses to increase our budget."

"Our teams are struggling to hit SLAs, our queues are backlogged, and we don't even know our reviewer accuracy"

"Why doesn't anyone understand I can't just throw AI at this problem. These are extremely nuanced issues. AI should empower moderators"

Is this your T&S platform?

Is this your T&S platform?

Is this your T&S platform?

An excruciatingly complex amalgamation of unintegrated tools.

We can help

We can help

Who We Are

We led safety machine learning teams at Meta and Roblox deploying hundreds of AI models keeping our users safe from harms such as human trafficking and child endangerment. We collaborated with ops partners to improve moderation accuracy and enhance ML enforcement. 

Motivated by this experience, we founded Sero AI to assist other companies in addressing similar Trust and Safety challenges.

We led safety machine learning teams at Meta and Roblox deploying hundreds of AI models keeping our users safe from harms such as human trafficking and child endangerment. We collaborated with ops partners to improve moderation accuracy and enhance ML enforcement. 

Motivated by this experience, we founded Sero AI to assist other companies in addressing similar Trust and Safety challenges.

We led safety machine learning teams at Meta and Roblox deploying hundreds of AI models keeping our users safe from harms such as human trafficking and child endangerment. We collaborated with ops partners to improve moderation accuracy and enhance ML enforcement. 

Motivated by this experience, we founded Sero AI to assist other companies in addressing similar Trust and Safety challenges.

Ankur Rustagi, CEO

Seasoned leader with over a decade of experience in applying machine learning to enhance products and ensure user safety.


Seasoned leader with over a decade of experience in applying machine learning to enhance products and ensure user safety.


Talha Baig, COO

Talha is a Machine Learning Engineer formerly at Meta and is a Visiting Fellow for the Integrity Institute.

Talha is a Machine Learning Engineer formerly at Meta and is a Visiting Fellow for the Integrity Institute.

Partner with Us

Partner with Us

Partner with Us

Design your custom Trust and Safety queues with just a few clicks, and learn how to use your data.

Design your custom Trust and Safety queues with just a few clicks, and learn how to use your data.

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